Wines & Vines Home
   
SUBSCRIBER LOGIN ID:   Password:  
Where do I find this?
 
Latest news headlinesFeature articles from our editorial staffsThought-provoking commentaryNews this monthIndustry events and learning opportunitiesPrint Edition of Wines & VinesSubscribe to Vines & Vines magazine or order our productsDirectory and Buyers GuideAdvertise with Wines & Vines Online Marketing System (OMS)
WINE INDUSTRY NEWS HEADLINES 07.30.2010
READER COMMENTS
 
Article: Napa Makes Moth Control Mandatory »
 
It appears your commissioner is being seen to be doing something about a situation that...
Reader: crash
 
Article: Washington Wineries Oppose Ballot Measure »
 
The WWI concerns are interesting. Here are a few reality checks. In-store tastings have been...
Reader: Don Julien
 
Article: Telemarketing Works for Wineries »
 
Scott, you nailed it - the key is integrity. If you're honest about who you...
Reader: Jim
 
Article: Wineries Rate Their Distributors »
 
About Time! To make this even better, have the retailers rate their distributors, and match...
Reader: Stan Rose
 
Article: Wine Tasting Room Success Strategies »
 
It sounds like the only thing Apha Omega needs now is a PR director with...
Reader: winetourist21
 
 
NEWSBRIEFS
  • Lake County is growing
    Robledo Family Winery opened a satellite tasting room in Lakeport, Lake County, where it farms 85 acres of vineyards. It’s the second site for 20,000-case Sonoma-based Robledo, and brings the Lake County Winery Association to a total of 27 winery members. Other new members are 1,000-case Hawk and Horse Vineyards, which farms 18 Biodynamic and organic-certified acres in Lower Lake, and Quattro Fratelli Cellars, Lakeport.
     
  • Goose Ridge opens second tasting room
    Goose Ridge Vineyard in April became the 12th Eastern Washington winery to open a satellite tasting room in the Western Washington town of Woodinville during the past year. The estate vineyard was established in Benton City in 1998; the 40,000-case winery also has a tasting room in nearby Richland.
     
  • Nicklaus takes a swing at wine
    Golf legend Jack Nicklaus and his family have partnered with Terlato Wines, Lake Bluff, Ill., to create Jack Nicklaus Wines, Bordeaux varietals and blends sourced from Napa Valley appellations. Retailing at $35 to $43 per bottle, they are available through uncorked.com and at golf clubs and resorts. The wines debuted in June.
     
  • New winemaker at Bedell
    Bedell Cellars, a 10,000-case producer in Cutchogue, on the North Fork of Long Island, N.Y., appointed Richard Olsen-Harbich winemaker. Previously, he was winemaker at 5,000-case Raphael in Peconic, N.Y.
     
  • Winemaker joins Vinicas
    Tartaric acid manufacturer/direct distributor, Vinicas Inc., Napa, Calif., appointed Krimo Souilah as winemaker and sales manager for North America. Owner of a Pinot Noir vineyard in British Columbia’s Okanagan Valley, he also has distributed barrels for Mercier USA Inc. For more information, visit vinicas.com.
     
  • MORE »
 

CALENDAR
  • July 1 - August 31
     
    Summer Passport
     
  • July 28-30
     
    Red, White & Bubbles
     
  • July 31
     
    Urban Wine Experience
     
  • August 1-8
     
    Key Largo Food and Wine Festival
     
  • MORE »
 
A compilation of wines reviewed each week by leading wire service and major daily newspaper wine columnists
 
READ »
 

ADVERTISEMENT
 
 
 
01.08.2010  
 

Tasting Room Reservation Systems Joust

Two similar start-ups seek winery clients for online reservation services

 
by Paul Franson
 
 
Cellar Pass
 
Napa, Calif. -- A battle is heating up between two tasting room “Open Table” type Web-based reservations systems founded by the same person. One announced a new service for Facebook and new winery clients, while the other moved from beta prototype to live operation.

The two companies are VinoVisit and CellarPass, both co-founded by Tim Campbell, who left VinoVisit last August to form its competitor.

Both companies offer online systems where wine lovers can find tasting rooms they want to visit, then make reservations. At a casual look, they seem similar in concept, and both have signed up winery clients and industry partners, but both are still really in their infancy. VinoVisit announced 14 wineries that have enrolled in the service with 30 or 40 in the works, while CellarPass announced 17 but claims to have more than 50 more in its queue.

VinoVisit claimed it has signed Beaulieu (part of Diageo), Delectus, Dominari, Expression, Folie a Deux/Napa Cellars (owned by Trinchero), Kuleto (now part of the Foley empire), Longmeadow Ranch, Robert Mondavi Winery, Stelzner, Sterling (Diageo), Tetra, Uncorked at Oxbow tasting room and Von Strasser in Napa Valley and Roessler Cellars in Sonoma.

According to Dan Heim, director of sales and marketing at Roessler Cellars in Sonoma, which focuses on single vineyard Pinot Noirs, “We’ve added the VinoVisit reservation widget to our website and completed a profile of our winery on vinovisit.com. The reservation management tools and calendar interface are easy to learn and use, giving us more time to nurture relationships with our visitors before, during and afterward.

Allison Steltzner at Steltzner Vineyards in Napa Valley’s Stags Leap District said, “We’re always looking for ways to maximize our tasting room traffic and increase wine club conversions, and we want to provide a fun, positive experience for our tasting room visitors. But asking for contact information like e-mail address or phone can feel a little intrusive; we think VinoVisit will help us to meet both needs.

VinoVisit has signed up a number of syndication network partners that add its reservation widget to the individual winery pages on their sites. These include Wine Country This Week, Wine Country Getaways, The Napa Wine Project and the Napa Valley Vintners.

The stakes escalate Jan. 14, when VinoVisit will introduce a reservation widget for Facebook that will enable wineries to promote their events and tastings on their Pages and Profiles, and also allow visitors to make reservations via Facebook. “Wineries have long been looking for a way to “monetize social media,” and this application will effectively do that,” according to VinoVisit president Dan Lintz, who said the company is also working on an application for the Apple iPhone.

Once implemented, the system will be able not only to schedule reservations, it will capture e-mails for marketing, freeing tasting room hosts to focus on sales rather than paperwork. It will also let them sell-up tasting room experiences, such as promoting wine and cheese tastings or reserve tastings and tours.

For many wineries hit by the slowdown, however, the biggest appeal is wider exposure -- driving visitors to their sites and tasting rooms. Tim Campbell said he became increasingly aware of this need after developing VinoVisit, and as he was creating CellarPass. “They (wineries) had reservation systems -- even a piece of paper or Excel spreadsheet that worked adequately. They want to increase retail traffic.” They also want to build wine clubs and increase direct-to-consumer sales in general, and these reservation services capture names for that purpose.

He noted that other companies such as Reserve It, Go Concierge and ASP sell in-house reservation systems for people who call or e-mail to make reservations; the Web presence is the important attraction.

Campbell chose ecommerce supplier Submerce as a partner to develop the CellarPass application. “We have a technical services contract with Submerce,” he said. “They’re building our website.” The product is called Winery Search Engine. No software is needed with the CellarPass web-based system.

Campbell launched the idea in November at Wine 2.0, a consumer show in New York, and then introduced the system to the wine industry at the Green Wine Summit in Santa Rosa in December. The website is still in beta form, though he hopes to go live shortly.

He’s encouraging sign up by waiving his start-up costs plus the first year’s monthly subscription (about $1,600 per year) initially. Wineries pay only the per reservation fee, which includes the e-mail of the visitor, for about 80 cents. It will allow wineries to donate part of the charges to a charity they choose, and CellarPass also offers wine association group pricing.

Vino Visit
 
VinoVisit’s Lintz declined to quote costs, but he says the firm charges a monthly fee that depends on the size of the winery, plus a cost per visitor, too. His company is focusing on California initially, but both companies have wider goals. CellarPass has signed wineries in other states already. Its first winery was in New York, but the others that have been announced are in California.

VinoVisit also has partnered with three e-commerce companies: eWinery Solutions, Vin65 and Napa Valley POS.

eWinery Solutions, which supplies wine industry e-commerce software, will integrate VinoVisit into websites powered by eWinery Solutions and capture all customer data for marketing. The company serves more than 300 clients with e-commerce, wine club, allocations, call-center, customer relationship management (CRM), web content management, social media and Internet marketing solutions. VinoVisit has a similar deal with Vin65, which competes with eWinery, while CellarPass’ partner Submerce is another e-commerce firm.

VinTank, the wine industry “think tank,” has also blessed the concept with its approval. Both VinoVisit and CellarPass will be exhibiting at the Direct-to-Consumer Symposium on Jan. 19 in Santa Rosa. Find more information at vinovisit.com and cellarpass.com.

 

 

 

Print this page  PRINTER-FRIENDLY VERSION »
E-mail this article  E-MAIL THIS ARTICLE »
Close
LATEST READER COMMENTS
 
 
Posted on 01.10.2010 - 11:12:21 PST
 
Wow! Looks like it's show down...who will win this battle between the companies? Hope it all works out for all and they are both really cool tools for the wineries out there. What happens when a client wants both?
 
Wine Tek Group
 
petaluma, CA USA
 
 
CURRENT NEWS INDEX »
 
 

 
Wines & Vines Home
 
866.453.9701 | 415.453.9700 | Fax: 415.453.2517
info@winesandvines.com
Directory/Buyer's Guide — Your Wine Industry Marketplace
 
 
WINERY SEARCH
 
 
Advanced Search »
SUPPLIER SEARCH
   by Product
 by Company Name or Brand
 
Browse by Category »
2010 Directory/Buyer's Guide
The Wines & Vines Directory and Buyer's Guide
 
 
EXPANDED ONLINE SEARCH INCLUDED WITH PURCHASE
 
ORDER NOW »
 
 
The Wines & Vines Online Marketing System
 
The Industry Standard winery marketing application
 
FREE LIVE DEMO »
 
VIEW VIDEO »
 
 
 
 
Latest Job Listings
 Seasonal Retail Associ...
 Yountville, CA
Hospitality and Retail
 Seasonal Chandon Host
 Yountville, CA
Hospitality and Retail
 Multiple Openings Avai...
 Clarksburg, CA
Winemaking and Production
 Boutique Wine Importer...
 Nyc, Ca, Nj, NA
Sales and Marketing
 Fine Wine Specialist
 All Major Cities In Florida, FL
Sales and Marketing
 Seasonal Harvest
 Napa, CA
Winemaking and Production
 District Manager, Nv
 Las Vegas, NV
Sales and Marketing
 Los Angeles Area Field...
 Los Angeles, CA
Sales and Marketing
 Harvest Enologist
 Napa, CA
Winemaking and Production
 Assistant Manager
 Oldwick, NJ
General Administration and
 
More Job Listings >>
Follow Us On:
 
ADVERTISEMENT
 
 
 
 
 
 
 
 
 
 





Home  |  About Us  |  Editors  |  Subscribe  |  Print Edition  |  Industry Links

Advertise  |  Site Map  |  Contact Us  |  Privacy Policy
 
 
Copyright © 2001-2010 by Wine Communications Group, Inc. All Rights Reserved.
No material may be reproduced without written permission of the Publisher.
Wines&Vines does not assume any responsibility for any unsolicited manuscripts or materials.