Reichheld is keynote for shipping seminar
Fred Reichheld has been confirmed as the keynote speaker for  ShipCompliant’s fifth annual Direct Shipping Seminar and Users’ Conference, scheduled for June 10 in Napa, Calif. Reichheld authored the best seller The Ultimate Question, and he’ll address customer loyalty and loyalty measurement. Details: shipcompliant.com/events.
 
TricorBraun picks COO  
Packaging supplier TricorBraun promoted George Dempsey from executive vice president to EVP/chief operating officer. He’ll continue to be in charge of Caliber WinePak; Andrew Bottene will handle daily management at Caliber. Details: tricorbraun.com.

P&L buys Tom Beard
P&L Specialties acquired Tom Beard Co., manufacturer of automated oak barrel washers. Tom Beard and some of his staff have relocated to P&L’s Santa Rosa facility. Learn more at pnlspecialties.com.

Boutes is ISO-certified
Tonnellerie Boutes, France, became the first cooperage worldwide to receive ISO 14001:2004 certification for environmental management. Boutes’ California office is in Rodeo, Calif. Details: boutes.com.

New tank-cleaning nozzles from Lechler
Lechler Inc., St. Charles, Ill., launched Mini-Whirling nozzles designed to clean vessels up to 3 feet in diameter; all have rotating heads for effective cleaning. Details: lechlerusa.com.

Saint-Gobain rebrands
Bottle manufacturer Saint-Gobain Containers, Muncie, Ind., launched Verallia, a new international brand to unify its glass packaging business, with plants in 13 states. Details: saint-gobain.com.

Benson Marketing grows 
Benson Marketing Group added Brett Van Emst as account executive in its Napa office; Brandy Hauman joined the New York office as account coordinator. Seguin Moreau Napa Cooperage is a new client.

Monvera offers photography
Monvera Glass Décor, Emeryville, Calif., specialist in bottle labels and decoration, provides bottle photography starting at $99 per bottle shot, even for bottles designed elsewhere. Volume discounts are available. Details: monvera.com.

SPG Solar names CFO
SPG Solar, Novato, Calif., appointed Chris Robine senior vice president/chief financial officer. Previously, he was CFO for GE Renewable Energy.

WISE adds courses
The WISE Academy, Napa, Calif., celebrates its first anniversary by adding two new certification classes to its curriculum of wine industry direct-to-consumer sales courses. Inside Sales Professional and Tasting Room Management launched in April; four additional classes are expected soon. Details: wineindustrysaleseducation.com.

Funk joins Demptos Glass 
Brenda Funk was appointed sales account manager for Demptos Glass, Fairfield, Calif. Previously, she was with California Glass, Oakland, Calif.

Mendocino Cooperage returns
Oakasion LLC, Healdsburg, Calif., reintroduced Mendocino Cooperage barrels to the U.S. market. Made from 36-month-aged Northern American oak and 24-month-aged Appalachian oak, they are available in Bordeaux and Burgundy styles. Contact nleighty@oakasion.com for details.

Sturgis promoted at Ben Franklin
Ben Franklin Press & Label Co., Napa, promoted Paul Sturgis to sales and marketing manager. He’s been in sales there since 2007.

Seguin Moreau builds sales team 
Seguin Moreau Cooperage, Napa, appointed Kimberly Boyarsky as Central California/Washington state territory manager.